Shipment
At Aligna™, we work to ensure that you receive your order as soon as possible and in perfect condition. Below you will find all the information about our shipping times and methods.
Shipping Areas
All orders are processed within 24 to 72 business hours from payment confirmation.
We currently ship to:
- Spain (Peninsula): between 3 and 7 business days
- Canary and Balearic Islands: between 7 and 14 business days
- Chile: between 5 and 10 business days
- EU: between 7 and 14 business days
- Rest of the world: between 7 and 20 business days
⚠️ These times may be altered during periods of high demand (sales, special campaigns, Black Friday, Christmas, etc.) or due to external causes to our company (logistical delays, customs, transport strikes, etc.).
Shipping Costs
- Spain: Standard shipping €1.95 (Free for orders over €60).
- Rest of the world: The cost is automatically calculated at checkout based on the destination country.
Preparation and Tracking
All orders are processed within 24 to 72 business hours from payment confirmation.
Once shipped, you will receive a confirmation email with your tracking number so you can check the status of your order at all times.
You can check the delivery status at any time with the email you receive, which will take you to our shipping company's website. If you have any problems tracking your order, please do not hesitate to contact us at info@tryaligna.com.
Carriers
We work with trusted international and local logistics operators, selected to guarantee fast and secure delivery.
Important Information
Please ensure you enter your complete address correctly when placing your order. We are not responsible for delays or losses caused by incomplete or incorrect data.
If your order is delayed beyond the maximum indicated period, our customer service team will be available to help you resolve the issue.